The Claims page has two parts:
1. Claim visibility - Search and view all submitted claims, check their status, and see other claims submitted by the member.
2. Claim verification - If required, you'll need to verify that the member was eligible for the benefit claimed. Claims that require verification will have a 'Needs review' status.
To verify or reject a claim, click the 'Review Claim' button. Prompt review ensures quicker assistance for members from the Claims team.
What does the Claims page do?
