Matt Owen

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Activity overview

Latest activity by Matt Owen
  • Matt Owen created an article,

    How do I amend an existing self-sourced benefits/deals to the Onsi App?

    If you are looking to amend one of your existing self-sourced deals please submit a request via our Help center and describe the required changes, including the new text, link, contact details or a...

  • Matt Owen created an article,

    8. What channels do you recommend for us to send communications?

    We recommend that you include the news about your new programme in all your comms channels. Here are some channels our other partners use: Instagram, Tiktok, Facebook Slack channels WhatsApp/SMS N...

  • Matt Owen created an article,

    7. Should we add news about Onsi into our communications? 

    Yes! We recommend that you add regular information about Onsi to your existing communications. Clients who communicate the benefits programme to their workers get a much higher registration rate an...

  • Matt Owen created an article,

    6. What happens when the worker has finished the onboarding flow?

    Once the member has finished the onboarding flow, the member will start to receive ongoing engagement communications from Onsi. You can see the communications we send in our Onsi Engagement Calenda...

  • Matt Owen created an article,

    5. Will Onsi send communications to my workers after launch day?

    Yes, only to the workers that have registered with Onsi. Onsi will send a series of ‘onboarding communications’ to the worker during their first month. The communications are mostly through email a...

  • Matt Owen created an article,

    4. What will Onsi send to my workers on launch day?

    On launch day, Onsi will send a registration email to all your workers, which is a transactional communication. You can see an image of the communication below. 

  • Matt Owen created an article,

    3. What should I send to my workers on launch day?

    Tell them the good news! Here is some wording you can use:    —-------------------   Short copy: We’ve teamed up with Onsi, to give you benefits. Cashback, discounts on food to fuel and wellbeing s...

  • Matt Owen created an article,

    2. What will Onsi send to my workers ahead of the launch day?

    Nothing. The first time Onsi will communicate to your workers is on the launch day.

  • Matt Owen created an article,

    1. What should I send to my workers ahead of the launch day?

    Notify your workers in advance about their new benefits, prompting them to anticipate an invitation email from Onsi, fostering trust in our platform. If possible, use multiple communication channel...

  • Matt Owen created an article,

    What can I manage within the Onsi Platform?

    In the Onsi Platform, you can manage your members, brand, benefits, accept & reject claims, issue rewards and administer On-demand Pay and access self-serve data insights.